We empower businesses with tailored technology designed to drive growth and efficiency.

Our Customized Packages

Contact

+92 317 690 0955

Office # 7 & 8, Al-Rehman Centre A1, PIA Main Boulevard, Lahore

info@itvisionsolutions.com

Deliver Outstanding Customer Service, Track Every Complaint, and Ensure Rapid Resolutions with Our Complaint Management Solution

Tired of Losing Customers Due to Poor After-Sales Service?

Untracked complaints leading to delayed resolutions

Missing service history and warranty records

Lack of coordination between service teams

No clear visibility into service performance and recurring issues

What Our Complaint Management Solution Offers That Others Don’t

Why Choose Us ?

End-to-end complaint tracking and resolution in one place

Real-time updates from complaint to closure

Full service history with warranty and contract details

Seamless integration with inventory and maintenance workflows

Intuitive and easy-to-use interface for all users

24/7 support from industry experts for seamless operations



    Features of our Complaint Management Solution

    The Ultimate Complaint Management System for Your Business

    Complaint Registration

    Log complaints quickly and assign them instantly to the right team

    Material Issue Request & Store Issue Note

    Track service parts usage and streamline stock issuance for repairs

    Service Contract

    Manage service agreements with customers, including coverage details and expiration

    Claim Handling

    Document and process customer claims for faster approvals and settlements

    Warranty Card

    Track warranty terms and automate validations during service calls

    Equipment Installation

    Schedule and manage installation processes with complete documentation

    Planned Preventative Maintenance

    Stay ahead of breakdowns with scheduled maintenance tasks and checklists

    User Management

    Define user roles and rights to ensure secure and efficient operations

    Advance Reports

    Get valuable insights with reports

    our packages stand out

    Complaint Management Solution for Your Business

    basic plan

    $ 0

    month

    For startups or businesses testing structured complaint tracking
    • Complaint Registration
    • Basic Service Logs
    • Limited Reporting
    • Single User\
    • Limited Email Support
    • Advanced Modules
    Choose Plan
    Premium Plan

    Contact Us

    Ideal for enterprises offering full-scale service and after-sales operations
    • Fully Customizable HR
    • End-to-End Service Automation
    • Advanced Analytics & Dashboards
    • Any number of Users
    • 24/7 Priority Support
    • Tailored Solution
    Choose Plan
    ×