Privacy Policy

At IT Vision Solutions, we prioritize the confidentiality and security of our clients’ data. This Privacy Policy outlines our commitment to safeguarding the personal and business information entrusted to us by our clients. By using our services, you consent to the data practices described in this policy.

Data Collection

• Types of Data Collected:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Business Information: Company details, project requirements, financial data, and other business-related information.
  • Technical Data: IP addresses, device information, and usage statistics collected through our website and applications.

• Methods of Data Collection:

  • Direct Collection: Information provided directly by clients through forms, emails, and contracts.
  • Automated Collection: Data collected automatically through our website, applications, and communication tools.

Use of Data

• Purpose of Data Use:

  • To provide and enhance our software development, ERP implementation, and other services.
  • To communicate with clients regarding project updates, billing, and support.
  • To comply with legal obligations and enforce our agreements.

• Legal Basis for Data Processing:

  • Data is processed based on client consent, contractual necessity, and legal obligations.

Data Sharing

• Internal Sharing:

  • Data may be shared within IT Vision Solutions’ departments to ensure seamless service delivery and support.

• Third-Party Sharing:

  • We may share data with trusted third-party service providers (e.g., cloud hosting services, payment processors) solely for the purpose of providing our services.
  • All third parties are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.

• Legal Disclosure:

  • We may disclose client data to government authorities or legal entities when required by law or in response to legal processes such as subpoenas or court orders.

Data Security

• Security Measures:

  • We implement industry-standard security practices, including encryption, firewalls, and access controls, to protect client data from unauthorized access, disclosure, alteration, or destruction.

• Employee Access:

  • Only authorized employees with a legitimate business need are granted access to client data, and they are trained on the importance of confidentiality.

Data Retention

• Retention Period:

  • Client data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• Data Disposal:

  • Once the data is no longer needed, it is securely deleted or anonymized to prevent unauthorized access.

Client Rights

• Access and Correction:

  • Clients have the right to access their data and request corrections if the data is inaccurate or incomplete.

• Data Portability:

  • Clients can request a copy of their data in a structured, commonly used format for transfer to another service provider.

• Withdrawal of Consent:

  • Clients can withdraw their consent for data processing at any time, but this may impact our ability to provide services.

International Data Transfers

• Cross-Border Data Transfer:
  • Client data may be transferred to and stored on servers located outside of the client’s country. We ensure that such transfers are conducted in compliance with applicable data protection laws.

Changes to this Policy

• Policy Updates:
  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Clients will be notified of any significant changes.